- Helpful Information For Customers
Helpful Information For Customers
Welcome to our flower store in lovely Kingscliff. We have devised this document so that you are more easily able to get information about our business and most importantly how to order on my. So we have created the number of questions and answers that will go a long way to making your shopping experience that much better.
Do you deliver to Kingscliff?
As we're in Kingscliff yes we do deliver and can deliver for you today.
Where else do you deliver locally?
We deliver same day flowers to other surrounding Tweed Coast areas like Casuarina, Chinderah, Salt, Cabarita Beach, Bogangar, Hastings Point, and Pottsville, we can deliver to Banora Point for the same $12.
Can you deliver flowers to Mantra and Peppers Resorts at Salt?
Yes we can and we often do just please make sure you know which one your friend is staying in and their room number.
It's only 11 a.m. can you still deliver today?
We sure can deliver today just ensure that is if it's a Monday to Friday that you get your order to us before 3 p.m..
What happens if I order after 3 p.m.?
If you order flowers after 3 p.m. your order will be delivered the next day as soon as possible, if you order flowers with us after 3 p.m. on a Saturday your flowers believe in early Monday morning.
Can you deliver flowers on a Sunday for me?
No sorry we can't as we are closed on Sundays and it's the only day we get to chill out with the family and have some real fun.
I need some advice about the others can you help me with that?
That is our job as florists that is to not only makes ask her to give you educate advice about flowers, that's the advantage ordering flowers through a local florist.
It's my anniversary today can I order flowers for my wife on your website?
Yes you can and we advise that you think about ordering roses and getting to your order to us before 3 p.m. if you want her to get them. If she's not home when we deliver the flowers we will leave them in a safe spot near the front door. If you need help writing a card message for your wife you may be better off calling us to place the order.
Is it hard to order on your website?
No it's super easy and should take you no more than a few minutes to order same day flowers safely and without too much hassle. When you have place to flower order it will arrive to us within a few minutes of you paying that which by will start to make it for you and get it out to your loved ones or friends.
I'm out on the road in my sales job and I need to order flowers, can I do that from my phone?
Yes you can we have built a really cool mobile website that is responsive in design which means that you can order from any mobile phone from any manufacturer.
There is a funeral happening on Monday for a friend who has passed away can you do sympathy flowers?
We can you just need to be clear about what the flowers are for and where they're going. If you are sending them to the church on Pearl Street and will lead to ensure that you order funeral flowers. Whereas if you are sending flowers to the home of the person or family the person who has died you will need to consider sending sympathy flowers. We have a large range of both funeral and Sympathy flowers to suit both men and women who have recently passed.
Can I pay with PayPal?
Yes we accept PayPal as a form of payment via either our mobile website where are desktop website.
My friend is having a birthday lunch at a restaurant Kingscliff can you send them there for me as I cannot be there?
We get asked that often and the answer is yes we can just as long as you give us the restaurant name and what time the booking is for, we will sort out the rest.
Do you send flowers to local businesses in Kingscliff?
Yes we do and again you need to give us the shop name and we will figure out the rest as we know the town extremely well. Most orders going to local businesses would be delivered before 5 p.m. and if it's going to one of the banks in town will be delivered before 4 p.m..
My grandmother is at the local retirement village can you do the flowers there?
Not a problem at all we deliver to both retirement villages in town 2 times a day. But like always you must be very specific with you Villa number and the name of the person that you are sending the flowers to. You must also be specific meet the street name as all the retirement villages in town have a number of streets in them.
There are three retirement villages in Kingscliff and their addresses are as follows:
KINGSCLIFF BEACH VILLAGE
Address: 1-9 Blue Jay Circuit, Kingscliff NSW 2487
Ingenia Lifestyle Kingscliff
Address: 46 Wommin Bay Rd, Kingscliff NSW 2487
Noble Lakeside Park
Address: 34 Monarch Dr, Kingscliff NSW 2487
The reason we are listing them here is that we get asked the address of either of those retirement home just about every other day.
I didn't see anything on your website that suited the occasion that I need far as to be sent, can you customise something for me?
If you would like a custom Bunch or arrangement of flowers you are best off either calling into the store or giving us a call if you don't live in town and we can work something out for you.
Can I add more than one product to my shopping cart?
Yes you can add more than one product to shopping cart but you will need to send them to the right address, if you would like to order more than one bite your resume flowers we suggest that you call us.